Support

In order to ensure maximum reliability all the engineering systems are backed up. Additionally, with the equipment suppliers are signed service contracts, which allow to restore any component in the shortest possible time
It allows in case of failure of any utility systems (power, cooling) to provide continuous work of the data center through redundant components
For maximum client comfort was organized the technical support that is available 24 hours a day, 7 days a week. Constant monitoring of all key parameters of the engineering systems of the data center and customer equipment is carried out by specialists. Service specialists consult clients and modify service settings on the client's request. All customer requests are recorded in the automated system Service Desk and processed in accordance with service level agreements (Service Level Agreement, SLA)
For technical support please contact:
+ 38 (044) 494-35-00
or write to e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it @ This e-mail address is being protected from spambots. You need JavaScript enabled to view it .ua